Release Notes and Comms

What:

CTERA (EM Drive) Server update to resolve time synchronisation issue which causes issues with accessing files

When:

Wednesday 29 July from 1900 Hours.

Impact to user:

During this change, files accessed via Office Online cannot be edited and changes will not be saved.

Users can download files where required, however TSU recommend that all updates are put off till the change is completed.

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Please pass this on to relevant people within your teams.

What:

The FFMVic (Horizon) Firewall requires minor security updates.

The Sydney Firewall will be updated first, followed by the Melbourne Firewall, at which time the FFMVic System comms will switch across to the Sydney site.

When:

Saturday 25th July from 1030 Hours.

Impact to user:

The outage will cause no impacts as there is redundancy within these systems.

There is expected to be a minor drop out where users may need to refresh their FFMVic Applications sessions.

List of FFMVic Applications that may be affected:

• Altona Warehouse Management System
• EM Drive Online Editing – ONLY
• eMap
• External Plant Web Portal (EPWP)
• Fireweb
• FMS
• GO FireFighters
• HardCat
• Jira Service Desk
• LaDIS Landing Page
• RAMS
• RMS (DRaC, aCal, IRIS)
• Tarnook

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Please pass this on to relevant people within your teams.

What:

A firmware and configuration upgrade has been scheduled  for the following depot WIFI Modems that were involved in the initial WIFI Proof Of Concept

• Orbost North
• Nowa Nowa
• Bairnsdale Depot Lindenow Rd
• Dargo
• Briagolong
• Yarram

When:

Thursday 23rd July from 1700 Hours.

Impact to user:
There will be an approximate outage of 5 to 10 minutes while the unit undertakes the firmware upgrade and goes through a number of reboots. This is all managed remotely.

What do I need to do:
On completion of the upgrade the SSID of the units will change from WOVG WIFI to FFM_DEPOT_WIFI to standardise naming conventions across all depots.

Users at the sites above may need to reconnect their devices to the WIFI if they have not previously signed on to an FFM_DEPOT _WIFI.

Please ensure that a copy of the Depot poster (link below) is printed and replaced at each of the Depots listed above.

The Depot poster is available here:

http://radiocomms.help.ffm.vic.gov.au/wp-content/uploads/sites/12/2019/12/DEPOT-WIFI.pdf

The Help site is here:

http://radiocomms.help.ffm.vic.gov.au/wi-fi/

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Please pass this on to relevant people within your teams.

When: Thursday 9th July, 5 minute outage

Impact to user: There will be a minor outage in the afternoon with minimal impact.

What do I need to do: Users will need to clear their cache if eMap doesn’t open after the deployment.

The deployment release includes:
eMap
General changes
– Addition of Marginal Mile layer to Land, Classification, Use and Culture service (available from the Layer Catalogue), and reporting of Marginal Mile values in BRRAT Potential Impact Assessment report
– Creation of services to support the integration of RATS ‘v2’ into eMap
– Enhancements to the ‘Profile Tool’
– Data and service updates for Aboriginal Cultural Heritage information
– Removal of Heritage Inventory – Delisted (VHI D) data from services and sites
– Update of FIREFMZ data
– Addition of Local Government Areas to Potential Impact Report
– Redevelopment of Data Extract service to overcome bug in calculation of extents at service deployment

Feature Editing Workflows
– Changes to bushfire editing workflows to improve the attribution of date/time values against observations
– Modification of editing ‘Copy Tool’ to allow auto-completion of Incident or Fuel Treatment name
– Modification of editing ‘Delete Tool’ to allow feature selection amongst multiple, overlapping features
– Addition of ‘Confirm’ step in edit workflows

eMap Water
– Renaming and icon changes for basemap layers in Water site and Fuel Management sites
– Provide hyperlink access to SCAT PDF maps in Water site and updates to associated data
– Addition of sea surface hydrographic chart tile cache to Water Site
– Updates to AGOL DEDJTR and DoT services

eMap Fuel Management
– Reinstated auto-creation of simple fuel treatment polygon for Windrow / Heaps burns
– Extension of services to support FMS concept of ‘Bushfire Overrun’ fuel treatment type, and re-arrangement of fuel treatment statuses in the Fire Management service
– Provide public land and government act data for FMS ‘Land Attributes’ function
– Return data flag in FMS ‘Land Attributes’ function for fuel treatments that have been overrun by bushfire
– Alignment of eMap and FMS fuel treatment types
– Updates and improvements to Values Theme data, services, display, reporting and map export functions
– Tuning and improvements to Export Maps for Fuel Management
– Improved labelling and revised scale dependencies for display of JFMP (Approved) data

Forest Protection Survey Site
– Updates to FIP data

Please contact Naomi Withers 0447 891 284 if there are any issues.

This change was unsuccessful and rolled back. Rescheduled for Wednesday 29 July

What’s the change?
This change consists of enhancements and rectification of issues in the Fuel Management System (FMS) which include the following:
Enhancements

• Advanced search options on the Fuel Treatment Landing page (FMS-1736)
• Ability to customise the displayed columns on the Fuel Treatment Landing Page (FMS-1761)
• Add a default treatment area in eMAP for a Windrow/Heap fuel treatment (FMS-1437)
• Enhanced the public land data that is imported from eMAP (FMS-2196)
• Updated the label in Land Attributes | Land Manager from “Parks Vic” to “Parks Victoria” (FMS-2050)
• Added an overall “Values Check Status” on the Values Tab (FMS-2358)
• Updates to the “Export Fuel Treatments” function
  • Add columns for overall “Values Check Status“ (FMS-2127)
  • Add columns for all stakeholder reviews and status (FMS-2127)
  • Formatted number fields in FMS as numbers in their respective columns (FMS-2382
• FFMVic early season schedule history data added to Fuel Treatment records (FMS-2351)
• Added the ability to flag a burn on creation as a “Landscape Mosaic Burn” (FMS-2368)
• Set a default State Risk Ranking for Timber Harvesting Regeneration Burns (FMS-1773)
• Set a default Regional Criticality Ranking & Delivery Window for Timber Harvesting Regeneration Burns (FMS-1774)
• Added a tooltip to Phone field in consents (FMS-1697)
• Further details on the enhancements and issues resolved will be provided by release documentation and the demonstration session on Thursday 9th July 2020.

Why is this happening?
To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage.

What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 on Thursday 9th July 2020.
Users will need to clear their cache in the web browser (Google Chrome preferred) to view the new changes.

When is this change being made?
17:00 hrs Thursday 9th July 2020

Where can I provide feedback on this change?
contact FFM Support

What’s the change?
This change consists of enhancements and rectification of issues in the Fuel Management System (FMS) which include the following:-

• Enhancements
  • Ability to record that an entire fuel treatment area has been overrun by bushfire (FMS-2272)
  • Ability to record that a partial fuel treatment area has been overrun by bushfire (FMS-2271)
  • Add Regional Roads Victoria as a task assignee for a task via the Activities Tab (FMS-2123)
  • Updates to the “Export Fuel Treatments” function.
    • “multi op hack” area treated figures included in Area Treated column (FMS-2355)
    • Add columns (FMS-2160)
    • Rename columns (FMS-2333)
  • Ability to upload video files as attachments (FMS-2063)
• Issues Resolved
  • Corrected save message when saving operation results (FMS-1574)
  • Corrected label in Land Attributes (FMS-1596)
  • Corrected spelling error in Ignition Sequence method (FMS-1599)
  • Rectified appearance of warning message for Objectives Not Set when they were set (FMS-1719)
  • Corrected spelling error in Burn Complexity questionnaire (FMS-1930)
  • Rectified locking of Burn Complexity Calculator once a complexity value had been accepted/rejected (FMS-2194)
  • Rectified CFA Burn Numbers updating when Indicative Year changed (FMS-2347)
  • Rectified searching error for “No Longer Required” status (FMS-2343)

Further details on the enhancements and issues resolved will be provided by release documentation and the demonstration session on Tuesday. 2^nd June 2020.

Why is this happening?
To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 19:00 on Tuesday 2^nd June 2020.

Users will need to clear their cache in the web browser (Google Chrome preferred) to view the new changes.

When is this change being made?
19:00 hrs Tuesday 2^nd June 2020

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

What’s Happening: an eMap deployment is occurring on Thursday 21st May, with a small outage in the afternoon.

When: Thursday 21st May, 5 minute outage.

Impact to user:
There will be a minor outage in the afternoon with minimal impact.

What do I need to do:

Users will need to clear their cache if eMap doesn’t open after the deployment.

The deployment release includes:

eMap Bushfire

• Potential Impact Assessment – Allow multiple polygons to be used as an input, or allow an entire incident to be selected
• Addition of metadata links to eMap layers
• Updates to TRP and TUP datasets
• Update flora and fauna datasets and associated risk register values
• Creation of service to support Parks Victoria resource tracking
• Improvements to water site evacuation route symbology
• Enhancements and tuning of map template symbologies, labels, legend elements

eMap Fuel Management

• Creation of Fuel Management Mobile site
• Create a custom filter in Fuel Management site for JFMP years 1, 2 and 3
• Extension of QR Code Application to accommodate Fuel Management site themed documents
• Update flora and fauna datasets and associated risk register values
• New functionality to allow mapping and display of Native Vegetation Removal
• Create new Treated Area Burnt, and Treated Area Mechanical Works, edit and display options
• Repair loading and display of Fuel Moisture sites
• Creation of new map template for tree risk hazard (Fuel Management site)
• Updating of map template JFMP layer and symbology

Please contact Naomi Withers 0447891284 (or Contact FFM Support) if there are any issues.

Regards
Technology Solutions Unit

Description: FireWeb Release

What: An update to FireWeb will change the appearance of the Fire Danger Ratings (FDRs) in the Incident Control Centre (ICC) table on the Readiness tab within FireWeb.
The changes include:

• the calculated FDRs only appearing for today and three days ahead (rather than a full week). This change reflects the official forecast released by the Bureau of Meteorology and the days ahead for which the Country Fire Authority publish the FDR forecast. To obtain intelligence about fire danger beyond day three you are encouraged to look at the ‘FDR – Max Fuel Based’ indicator layer within Foresight https://foresight.ffm.vic.gov.au.
• Calculated FDRs only appearing for the official Incident Control Centre footprints as listed in JSOP 2.03. The ICC footprints changed in 2019 with some footprints being amalgamated. For example, Cann River no longer exists as a separate ICC footprint.

When: Tues 12 May 2020 from 19:00

Why is this happening: This change is being made to align all products and reports that provide a FDR for each ICC footprint, to enable consistent implementation of JSOP 2.03 by fire agencies in Victoria.

Prior to this change, FDR per ICC was being calculated by both CFA and FFMVic and occasionally the results differed. These differences resulted in confusion around the correct readiness levels.
The cross-agency Predictive Services Project Control Board, supported by the Fire Behaviour Technical Reference Group, made a decision that the CFA methodology for calculating FDR per ICC footprint was the most accurate method and that all products and reports should draw from the CFA data.
The data for forecast FDR per ICC is now being supplied to FFMVic via a data feed from CFA and displayed in the Readiness tab. This data will also be available in Foresight.

Impact to user: The change will interrupt FMS PBRAT stage 3 for approx. 2 minutes.

Fireweb will have a short outage while the change is deployed. After the release, the FDRs for ICC footprints will only be visible for four days rather than seven, and not available for old ICC footprints. We recommend that users log out of FMS and FireWeb and save their work beforehand to avoid any loss of information.

What do I need to do: No change of action is required by you. However, please ensure those that need to know are aware of the changes.
You should continue to implement JSOP 2.03 readiness procedures noting that the ICC FDR visible in FireWeb should now always align with the FDR per ICC used by other agencies (visible at https://files-portal.em.vic.gov.au/refdocs/FuelBasedFDR_ICC.pdf).

Where can I provide feedback on this change? The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

What:

Introduction of the new app switcher functionality in the Tarnook menu and enhancement of the News module, along with UI improvements, bug fixes and performance enhancements.

App switcher

This app switcher will be available across all of the Tarnook platform excluding FMS. The app switcher gives quick and easy access to the key apps used by FFMVic and partner agencies from within the Tarnook Menu. The app switcher also allows users to open the apps in a new window and to find further information about each app listed. It contains all of the information from the current FFMVic apps page. Users can easily switch between the Tarnook menu and the app switcher, as well as accessing their notifications and user information from the Tarnook menu.

News 

The enhanced News module will add HTML editing to the body of news articles, this will allow news admins to deliver richer news content including text formatting, embedded images and the addition of lists and tables.

This release will also include templates for common news articles (prepopulated news articles), improving the speed at which news articles can be created and providing consistency across similar articles and updates.

UI improvements, bug fixes and performance enhancements 

• Updates to all modules so that they are compatible with the app switcher.
• News filtering improvements to enhance user flow and usability.
• Update footer across all modules to include correct app store icons.
• Update of module from Dot Net 2.1 to Dot Net Core 3.1

When:

Wednesday 29 April 2020 from 17:00

Impact to user:

Little to no impact.

What do I need to do:
Users may need to refresh their screens and login back in to reconnect to Tarnook.

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Updates to Fuel Management System (FMS)

What’s the change?
This change consists of enhancements and rectification of issues in the Fuel Management System (FMS) which include the following:-

Enhancements
• Enhancements to the Schedule

• Capture Reschedule Reason (FMS-1260)
• Record Schedule Change History (FMS-2305)
• Automatic status change for burns rescheduled when at Ignition Authorised (FMS-2307)
• Warning message update, Automatic status change & Scheduler update (FMS-2061)

• Enhancements to Export Fuel Treatments (FMS-2319)

• Enhancements to the FFMVic Next Day Authoristion Report

• Populate Program Priority Field (FMS-2321)
• Add Treatment Type (FMS-2320)
• Filter out CFA records (FMS-2298)

Further details on the enhancements will be provided by release documentation and the demonstration session on Monday 27th April 2020.

Why is this happening?
To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 19:00 on Monday 27th April 2020.
Users will need to clear their cache in the web browser (Google Chrome preferred) to view the new changes.

When is this change being made?
19:00 hrs Monday 27th April 2020

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

What’s Happening: an eMap deployment is occurring on Wednesday 1st April, with a small outage in the afternoon.

When: Wednesday 1st April, 5 minute outage.

Impact to Users: There will be a minor outage in the afternoon with minimal impact. Users will need to clear their cache if eMap doesn’t open after the deployment.

The deployment release includes:
Bushfire Site
• Extension of data structures to better support subtypes of data in edit functions, such as the inclusion of Natural Values
• Creation of services to display and export Himawari hotspot data and imagery
• Develop / systemise time series views and reporting on fire progression
• Export of observation layer archives to Fireweb to improve timeliness of fire progress analysis and investigations
• Extension of AIG data and services to allow the classification and reporting of damaged and destroyed assets via the Impact Assessment Report
• Extension of AIG / FLIR report to create a ‘Georeferenced Image Pack’, allowing the export and post-analysis of georeferenced AIG images outside of eMap
• Addition of Obs Tactical (Natural Values) layers to Data Extract Task / Service
• Bug fixes to automatic GeoPDF mapping process to ensure fire origins are always present
• Bug fix to allow Import Observation tool to correctly store comments
• Improvements to Debris Layer symbology
• Change display of Drawing tools to make Erase and Delete tools more accessible
• Addition of Firescans tool to FFMV site
• Addition of Power Terminal Stations to Consequence Report
• Addition of symbology to sector / division lines to improve editability
• Improvement to ‘Edit Fire Name’ tool to allow re-assigning fires to fire origins where origin is not within map frame
• Patches for Context Cam import procedure to improve robustness

QR Code Tool
• Modify document uploading algorithm to use chunked uploading for better support of large documents and poor network speeds
• Provide search capability by ICC and Division
• Added Move to, change Title, Generate QR Report functions.
• Added the ability to create a Division QR code.

Fuel Management Site
• Add the Image Web Server capabilities to the Fuel Management site
• Improve edit functions in Fuel Management site to allow the easier selection of overlapping features
• Allow Graticules to be split into zones for improved labelling on print maps for FMS
• Updates to Burn Scheduler process to export new fields for smoke modelling

General Changes
• Development and initial testing of new eMap Mobile Application
• Improvements to redirection of eMap launch pages
• Provide foundation capabilities to allow users to customise symbology in the future
• Addition of further BOM WMS layers to Layer Catalogue
• Creation of new Regulatory Operations site
• Creation of Forests Interactive Mapper
• Bug fixes to Public Information Map
• Update of the Hybrid Image Cache across all sites and print services
• Update data structures to support the maintenance of corporate datasets
• Tuning of symbology for Hermes – Unlisted and Heritage Inventory (VHI) layers
• Improvements to Hazardous Trees and Stabilisation Area symbology in print templates

Please contact Naomi Withers 9637 9897 if there are any issues.

What’s the change?
This change consists of enhancements and rectification of issues in the Fuel Management System (FMS) which include the following:

Issues Rectified (Bugs)

• ePBRAT Phase 3 not loading. This was due to duplicate weather data being loaded in Phase 3 which created a conflict with Phase 2 weather (FMS-2316)
• Resources | Operation Tab. When attempting to add or edit resources, the form was not appearing under certain circumstances. (FMS-2214)
• Scheduler – When the Fuel Treatment Status was equal to “Scheduled” you were unable to remove it from “TODAY” on the scheduler via the X. (FMS-2171)
• Scheduler – CFA users were unable to schedule a Fuel Treatment for TODAY (FMS-2166)
• Scheduler – CFA users were receiving a warning message when attempting to remove a burn scheduled for “TODAY” from the scheduler. Not required for CFA (FMS-2172)

Enhancements

• Scheduler – You can now open (in a new tab) the Fuel Treatment record from the 9 Day Scheduler via a hyperlink (FMS-1636)

• Burn Costing – Users can enter estimated costs for Preparation and Delivery on the Operation Tab (in prep for Multi Ops) and the Total Costs will appear on the Nomination Tab (FMS-1978)

 Why is this happening?
To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 19:00 on 30^th March 2020.

Users will need to clear their cache in the web browser (Google Chrome preferred) to view the new changes.

 When is this change being made?
19:00 hrs Monday 30^th March 2020

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Below is the proposed plan, with a Go/No Go decision to be made by FFMVic SAC on Friday 13 March 2020

What: Deployment of Windows security and critical patches to all Horizon (FFM Apps) Production and Training environments.

When: Sunday 15 March from 07:00 – 23:00

Impact: Systems will be available during this time, however there will be intermittent outages to some minor services expected with reconnection/browser refresh possibly required.

We recommend that you log off from FFM Applications prior to Sunday’s patching to avoid potential loss to work.

All FFMVic applications are impacted, including:

•  Fireweb
•  EM Drive Online Editing – ONLY
•  eMap
•  RMS (DRaC, aCal, IRIS)
•  FMS
•  LaDIS
•  Jira Service Desk
•  Altona Warehouse
•  GO FireFighters
•  EPWP
•  HardCat
•  RAMS

If you experience any issues after the patching is complete, you can contact us via the Contact FFM Support link above.

What’s the change?
An update is being made to how Fuel Treatment Records (Burns only) qualify to appear as “PLANNED” on the Planned Burns Victoria (PBV) Site.

The updated logic is explained in the attached document.

Why is this happening?
To implement changes and resolve the status issue in PBV production.

Impact to user
Approximately 10 minutes outage.

What do I need to do?
You do not need to do anything.

When is this change being made?
17:00 hrs Thursday 27 Feb 2020

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.
For updated information, visit the Release Notes and Comms page.
Please pass this on to relevant people within your teams.

Kind regards,
Technology Solutions Unit

The outage is to update the IMT Level icons on the Readiness tab as per JSOP and to update the IMT Statuses: On-call, In Place, Working

When: Wednesday 26 Feb 2020 at 17:00

Impact to user: This will log users out of FireWeb, so ensure you save your work prior to this time. Once complete, you may need to login again.

What do I need to do: Users should save any work prior to the change commencement time of 17:00.

What:

Some database updates are required for SHaRP which will take it offline for approx. 30 mins.

IRIS will also be impacted for a short time – approx. 60 secs to action this change.

When:  Wednesday 19 Feb 2020 at 22:00

Impact to user:

SHaRP will be unavailable for the duration of this change.

IRIS will lose connection for approx. 60 secs and users will need to relogin to the application.

What do I need to do:

Users should save any work prior to the change commencement time of 22:00.

Where can I provide feedback on this change?

The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Three members of our Forest Fire Management Victoria family have been recognised with Australian Fire Service Medals in the Australia Day 2020 honours list.

They are:
Greg Hitch: Parks Victoria Ranger in Charge – Fire and Emergencies
Graeme Saunder: DELWP Project Leader Emergency Management
George O’Dwyer: DELWP Senior Community Partnerships Support Officer

Each received the award for their immense contribution to fire and emergency management in Victoria.

Greg Hitch has been involved in fire and emergency management in Victoria for 32 years, is well respected and has a long and proven record of distinguished service in supporting our communities.
He has served on multiple deployments, both interstate and internationally, including assisting and leading crews in Canada and the United States during some of their most devastating fires.

Graeme Saunder is a 42-year emergency services veteran in district, regional and state forestry and fire roles, and is a highly respected practitioner with both operational and incident management experience.
Since joining our department, he has been involved in many significant fire events across Victoria, performing a variety of roles.

George O’Dwyer has been a CFA volunteer firefighter with Barongarook West brigade since 1995 and has served DELWP for 14 years in addition.

He has been at the forefront of leading change in Victoria and has actively provided support across the CFA, DELWP and SES to build capability in community engagement, warnings and advice, and public information.

Congratulations on these well-deserved awards.

What:

GO Firefighters is now back online for non-DELWP managed devices (e.g. on your personal device and other agency devices). You can download the latest version of the app from the GO Firefighters website here: https://gofirefighter.ffm.vic.gov.au/home/app-2/

We are currently working with Telstra to get the GO Firefighters app working and available again on DELWP-managed devices. Service should be back online from January 9.

When:

non-DELWP Managed Devices – Now

DELWP-managed Devices – 9 Jan 2020

Impact to user:

GO Firefighters not currently available on DELWP-managed devices.

What do I need to do:

All users with the GO Firefighters app installed on their DELWP-managed device will need to re-install the GO Firefighters app from the DELWP app store following the update from Telstra scheduled for January 9. Further messaging will be sent out once the fix has been finalised for DELWP devices.

Where can I provide feedback on this change?

The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Change Notification: Updates to Fuel Management System (FMS)

What’s the change?
This change consists of enhancements and rectification of issues in the Fuel Management System (FMS) which include the following:

Issues Rectified (Bugs)
• Operation Tab | Resources – when attempting to add or edit resources, the edit screen does not appear (FMS-1701)
• Scheduling – DELWP users could remove or reschedule a CFA burn and CFA users could remove or reschedule a DELWP burn (FMS-2011)
• Changing Burn Types – update the status to the appropriate status (FMS-2079)
• Scheduler – The warning message intermittently appeared when attempting to remove a burn from the scheduler via the ellipsis that is scheduled for TODAY (FMS-2155)
• Non Burn Fuel Treatment – Delivery Tab | Operation Results – Completion date was disappearing once the SAVE button was pressed (FMS-2180).

Enhancements
• Scheduler – Burn Schedule Summaries – Regional Schedule, Schedule and Summary Views (FMS-1003)
• Scheduler – Burn Schedule Summaries – Regional Schedule, clicking on the burn name presents additional information on the burn (FMS-2037)
• Reports – Burn Program Development Report – (see attached for criteria) (FMS-1844)

• Nomination Tab | Summary – Added the ability to denote if the treatment is “Cross Tenure” (FMS-2075)
• Export Fuel Treatments – now includes “Included on Proposed JFMP”, “Included on Approved JFMP” and “Cross Tenure Treatment” columns (FMS-2084)
• User Access – The System Support role now has access to the FMS Admin Page to add/edit users (FMS-1837)

Why is this happening?
To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage
What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 on 11th December 2019.
Users will need to clear their cache in the web browser (Google Chrome preferred) to view the new changes.

When is this change being made?
17:00 hrs Wednesday 11th December 2019

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Please pass this on to relevant people within your teams.

What’s the change?
This change consists of enhancements and rectification of issues in the Fuel Management System (FMS) which include the following:-

Issues Rectified (Bugs)

• Delivery Tab | Planned Delivery Season – removed duplicate “August”
• Delivery Tab | Operation Results – can now enter treated area with two decimal places
• Approvals Tab | Status Changes – CFA Burns were displaying FFMVic status messages.
• Approvals Tab | Status Changes – CFA specific messages appear with updated wording
• Situation Report – Added the unit descriptor to the Fuel Moisture (FMC) labels
• Situation Report –  FDI value was being calculated intermittently
• CFA burn numbers were changing when changes were made to a record

Enhancements

• Remove “OVENS” as a DEWLP Work Centre
• Prescriptions – New CFA Grassland Prescription added
• Values Checking – Stakeholder List has been updated
• Operation Tab | Indicative Ignition Plan – Updated the timing values for an ignition sequence
• Scheduler – A DELWP (FFMVic) burn must be at “Ready à Safe” Status to be scheduled. i.e. you cannot schedule a burn from Planned status
• Scheduler – A user with “Burns Controller” permissions can now update the scheduler
• Scheduler – A warning now appears if you are attempting to remove a burn from the scheduler that is scheduled for TODAY
• Scheduler – A timestamp has been added to the District Schedule View denoting when and by whom the Scheduler was last updated (see screenshot)

• Scheduler – The format in the duration has been updated when the Burn is a “1 Day Operation” (see screenshot)

• ePBRAT – the contrast on the approval check boxes have been increased to  improve readability
• ePBRAT – New statuses for Pending DM, BC and ACFO Approval have been added
• ePBRAT – The Fuel Treatment Name is now printed on the ePBRAT report
• Approvals Tab – make comments field optional
• Approvals – Transition Rules on Status Changes have been implemented for FFMVic fuel treatments
• Situation Report – Drought Factor values are now limited from 1 to 10
• Situation Report – Negative values are now not permitted on the fields Relative Humidity, Wind Speed at 10m, Wind Speed at 1.5m, Wind Speed Gust, KBDI, Grass Curing, Drought Factor
• Situation Report – Wind Direction is now a multi select drop down rather than free text
• Situation Report – Progress and Fire Behaviour labels and text appear in Situation Report summary when expanded (see screenshots)

• JFMP – A flag has been added against Fuel Treatments that can denote if a Fuel Treatment is on a JFMP and whether the JFMP is “Proposed” or “Approved” (not user selectable)
• JFMP – updated the JFMP Flag on Fuel Treatments to reflect they are on the “Approved 2019/20 JFMP”
• Attachments – An attachment with a file type of “.msg” can now be attached to a fuel treatment record i.e. email message
• Delete Fuel Treatments – A user with System Admin privileges can delete a Fuel Treatment

Why is this happening?
To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 on 13^th November 2019.

Users will need to clear their cache in the web browser (Google Chrome preferred) to view the new changes.

When is this change being made?
17:00 hrs Wed 13^th November 2019

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

What’s the change?

The major enhancement in this version is support for the management of availability for Assets (Fire Tankers, etc).  New ‘Asset’ groups can be viewed on the Group View, with the contents of these managed by RDO and DDO staff. Works Coordinators who require access to edit the availability of assets in Acal should approach their RDO’s for approval.

Other minor improvements include:

– A cleaner ‘Availability Report’, with colours as well as a more concise display:

– Highlighting of dates where users have left a ‘note’ as well as quick viewing of the note:

– The ‘filter’ boxes on the screens for Manage Groups now work

When is this change being made?

Monday 11 November 2019

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Tarnook is the web-based app that will incrementally replace Fireweb. It has been built in response to the rapidly changing operational requirements of staff, combined with the changes in the way that people expect to interact with web-based tools.

The name Tarnook comes from the Gunaikurnai word which can be loosely translated to mean ‘container’. Tarnook GO will contain features of the GO Firefighter app and other modules currently only accessible through desktop.

This release of Tarnook includes:

• A redesigned FFMVic Library, where you can find all of the FFMVic doctrine documents
• Emergency information pages specific to parts of the business – we’ve turned off the old “Information” section in Fireweb as a result of this change
• Powerful new subscription-based News and Notifications systems
• A Safety Document Bank which will feature Safe Operating Instructions
• A new user-friendly system for FFMVic staff to keep on top of their Emergency Role Development Plans
• A brand-new Single Sign On login system called FFMVic Connect – log in once, and you’ll stay logged in across all new FFMVic apps

Tarnook GO is the mobile version of the Tarnook web app available now for both iOS and Android. Tarnook GO has been designed to allow you to quickly record and review operational information even when you are offline.

This first release of Tarnook GO includes:

• A brand new app for iOS and Android that features a fantastic Gunaikurnai artist-designed app icon
• Authentication – use your existing Fireweb username and password to login and start using Tarnook GO right away
• Offline access – login to the app when you’re in an area of reception, create a PIN, and you’ll be able to login even when you’re offline
• GO Firefighters – now available on Android
• Safety – a brand new module that will feature digitised Safe Operating Instructions and Safe Work Procedures

How do I access Tarnook and Tarnook GO?

Tarnook can be accessed here: tarnook.ffm.vic.gov.au – you’ll need an FFMVic Connect login to access Tarnook and Tarnook GO.

If you have a Fireweb account, you already have access to the new FFMVic Connect Single Sign On system with your Fireweb credentials.

What do I need to do?

We recommend you use Google Chrome as the preferred web browser when using Tarnook.

Tarnook GO can be downloaded from the Apple App Store and Google Play Store by searching for ‘tarnook’.

How do I access Tarnook and Tarnook GO?

Tarnook can be accessed here,  you’ll need an FFMVic Connect login to access Tarnook and Tarnook GO.

If you have a Fireweb account, you already have access to the new FFMVic Connect Single Sign On system with your Fireweb credentials.

What do I need to do:

We advise you to use Google Chrome as your preferred web browser when using Tarnook.
Users who would like to install Tarnook GO on their iOS device will need to go to the Apple App Store and for Android devices go to the Google Play Store, and search for ‘Tarnook’.

Where can I provide feedback on this change?

The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

Please pass this on to relevant people within your teams.

What’s the change?

Access to SRRS has been reviewed and modified to ensure appropriated use of the system by trained users and key emergency roles responsible for using this system.

The only login roles with access are Resource Management and Duty Officer.

When is this change being made?
This change is already in effect.

Impact to user

Users that don’t hold the Resource Management or Duty Officer login roles will no longer be able to access the system.

Actions Required?

Users who access this system to view resource requests only, will no longer be provided access and should contact the relevant rostered individual responsible for processing resource requests ie. Resources Officer or Duty Officer.

Users who require access for the purpose of processing resource requests, will need to submit a request and purpose for access to the Regional Manager Fire and Emergency Preparedness for approval.

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

What: Tarnook is now the home to all information from the Information Page in FireWeb.
The Information page on FireWeb has been removed.

In Tarnook, click on Emergency Management (the left menu) to access Bushfire Management, Emergency Recovery, Fire & CHV, Fire Ecology, Logistics Portal, Radio Comms, Social Research, and Wildlife Emergencies.

Links to our FFMVic Apps can be found here: FFMVic Apps

Many of the external links that were available on this page can now be found in the FFMVic Apps Help site: Other Contacts page.

When: Friday 18 October 2019

Impact to user: All information is now available from Tarnook, so users should update any links or notes they have directing them to Information on FireWeb to point to Tarnook.

The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

What: An eMap deployment is occurring, with a small outage during the day.

When: Monday 21st October, 5 minute outage

Impact to user: There will be a minor outage during the day, with minimal impact.

What do I need to do: Users will need to clear their cache in their web browser (Google Chrome preferred), if eMap doesn’t open after the deployment. To do so follow the instructions provided here.

General Improvements:
– Creation of a new splash page for eMap, and elements to notify of eMap releases and associated issues and fixes.
– Added new editable feature types to allow the mapping of Natural Values and Exclusion Zone types.
– Add CFA Grassland curing to catalog layers
– Tuning of new aviation and vehicle tracking symbols
– Improvement to burn naming workflows allowing autocompletion of burn names list
– Addition of MGRS Coordinate widget and Extract Data Tool to Water site.
– Broad changes to JFMP symbologies and across printing services and Fuel Management site.
– Addition of internal tactical lines to Contingency Plan maps
– Improvements to Traffic Management symbols to distinguish between Traffic Man. Point and Road Closure.
– Provide option to allow Bushfire Point layer to be turned off in Overview templates
– Addition of custom scale option in overview map template (Bushfire site)
– Addition of Initial Impact Assessment features to AIG services
– Creation of new point observation feature for cultural heritage and hazardous trees
– Updates to Fire History datasets
– Updates to Corporate datasets
– Updates to VFRR datasets
– Removal of VFRR-environmental data from the data layer and the consequence report
– New services to provide data to external consumers
– Modifications to Phytophthora Risk layer symbology
– Bug fix to resolve obscuring Cultural Heritage data on FM values check map
– Adding Aboriginal Cultural Heritage Preliminary Report layer on to Fuel Management Site and standard print template.

What’s the change?
This change consists of updating the charge codes in the Fuel Management System for “FFMVic Burns”.

When is this change being made?
17:00 hrs today, 17th October 2019

Why is this happening?
To update the charge codes in the Fuel Management System for “FFMVic Burns”.

Impact to user
Nil.

What do I need to do?
Users will need to refresh their browser before logging back in to FMS.

What: The support@ffm.vic.gov.au email address was unavailable 8/10/19. Customers were receiving the following auto-reply message:

“Your message to Fireweb@delwp.vic.gov.au couldn’t be delivered.
The group Fireweb only accepts messages from people in its organization or on its allowed senders list, and your email address isn’t on the list.”

Impact to user:  Users were unable to contact FFM Support via the support email address.

What do I need to do: To log a ticket for FFMVic Application issues or requests, access the FFM Support Service Desk.
This can be used from all mobile devices and laptops.

What’s the change?

This change consists of enhancements and rectification of issues in the Fuel Management System (FMS) which include the following:-

ePBRAT

• Enhancement – Allow users with Program Planner credentials to edit the first part of the Review and Approvals section in ePBRAT.
• Enhancement – Auto populate ePBRAT fields with data from the Fuel Treatment record.
• Issue Rectified – ePBRAT status not updating to reflect Phase 3 Burns Controller Approved on the Fuel Treatment Landing page.

General

• Enhancement – Extend the “Export Fuel Treatments” functionality to include more fields.
• Issue Rectified – some fuel treatments were missing from the “Export Fuel Treatments” function.
• Issue Rectified – values in the Midlands prescriptions have been corrected
• Issue Rectified – error occurred when submitting a Situation Report

When is this change being made?
17:00 hrs Thursday 19 September 2019

Why is this happening?

To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 on Thursday 19 September.

Users will need to clear their cache in the web browser (Google Chrome preferred) to view the new changes.

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

What’s the change?

This change consists of enhancements and minor bug fixes in Fuel Management System which include the following:-

Created New Feature – JFMP Schedule Report – Burn
Created New Feature  – JFMP Schedule Report – Non Burn
Created New Feature  – Ability to recreate Fuel Treatment Point of Origin from FMS by implementing the eMAP workflow.
Implemented new Burn Prescription – Mature Coastal Tea Tree
Implemented a change request to exclude tactical (general) lines from being retrieved from eMAP to  into FMS
Rectified an issue with Intended Ignition Date/Time for ePBRAT Phase 2
Why is this happening?
To implement enhancements and resolve the above-mentioned issues in FMS production.

Impact to user
Approximately 10 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 today.

When is this change being made?
17:00 hrs Wednesday 4 September 2019 (Today)

Change Notification: Outage to Fuel Management System (FMS) to import Non Burn Fuel Treatments (Take – 2)

What’s the change?
This change consists of importing the Non Burn Fuel Treatments into FMS from the data provided by FFMVic District Fuel Management Teams.

Why is this happening?
To create Non Burn Fuel Treatments in FMS to enable JFMP Compilation.

Impact to user
Approximately 30 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 today.

When is this change being made?
17:00 hrs Tuesday 3 September 2019

 What’s the change?
This change consists of importing the Non Burn Fuel Treatments into FMS from the data provided by FFMVic District Fuel Management Teams.

 Why is this happening?
To create Non Burn Fuel Treatments in FMS to enable JFMP Compilation.

Impact to user
Approximately 30 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 today.

When is this change being made?
17:00 hrs today, 2^nd September 2019

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

For more information, visit the Release Notes and Comms page.

Please pass this on to relevant people within your teams.

Thank you,

TSU

What’s Happening?
Some users are experiencing issues logging into EM Drive. With an error message such as -The username or password is incorrect.

Workaround

Please first clear your cache, before trying to use another Browser, preferably Google Chrome. Or try accessing EM Drive via the CTERA App. For instructions about the CTERA App, please visit the EM Drive Helpsite.

Current Status
TSU are investigating

Support
If you have any questions or concerns regarding this issue, please contact FFM Support.

For more information, visit the Release Notes and Comms page.

Please pass this on to relevant people within your teams.

Regards, Technical Solutions Unit (TSU)

What’s the change?
This change consists of a minor bug fix in Fuel Management System to rectify an issue whereby Area Treated field in Operation Results section is not saving data.

Why is this happening?
To resolve the above-mentioned issue in FMS production.

Impact to user
Approximately 5 minutes outage

What do I need to do?
Users are advised to save their work and log out of FMS prior to 17:00 today. Users will also need to refresh their browser before logging back in to FMS.

When is this change being made?
17:00 hrs today, 8^th August 2019

Where can I provide feedback on this change?
The Technology Solutions Unit welcomes all feedback. If you have any questions or concerns regarding this change, please contact FFM Support.

For more information, visit the Release Notes and Comms page.

Please pass this on to relevant people within your teams.